Terms of Use

Last updated: 24th September 2026

1. About these Terms

1.1

These Terms of Use explain the terms that apply when you access and use the Crime Detection Systems website at www.cdsalarms.co.uk (the "Website").

The Website is operated by Crime Detection Systems Limited, company number 03029932, whose registered business address is:

47 Lymington Bottom
Four Marks
Alton
Hampshire
GU34 5AH

In these Terms, "we", "us" and "our" mean Crime Detection Systems Limited.

1.2

By accessing or using our Website, you agree to comply with these Terms of Use. If you do not agree with these Terms, please do not use the Website.

1.3

These Terms should be read alongside our Privacy Policy and any other terms or conditions that apply to products or services supplied by us.

1.4

These Terms apply to your use of the Website only. They do not replace or amend any separate contract, quotation, service agreement, installation agreement, maintenance agreement or monitoring agreement that you may enter into with us.

1.5

We may update these Terms from time to time. Any changes will be published on this page and will take effect when they are posted.

2. Using our Website

2.1

You may use our Website for lawful purposes and in accordance with these Terms.

2.2

You must not use the Website:

1. for any unlawful, fraudulent or malicious purpose;

2. to attempt to gain unauthorised access to the Website, our systems or any connected systems;

3. to introduce viruses, malware or other harmful material;

4. to interfere with or disrupt the operation, security or availability of the Website;

5. to use automated systems to copy, scrape, monitor or reproduce substantial parts of the Website or its content without our prior written permission;

6. to impersonate another person or organisation;

7. to use the Website in a way that could damage our reputation or the reputation of our customers, suppliers or business partners; or

8. to do anything else that is unlawful or that may cause damage to us, our systems or other users.

2.3

You are responsible for ensuring that the device, software and internet connection you use to access the Website are suitable and secure.

3. Website content

3.1

We aim to ensure that the information on our Website is accurate and kept reasonably up to date. However, the Website is provided for general information and may not always reflect the latest product specifications, technology, availability, services or other information.

3.2

Information on the Website should not be treated as a substitute for professional advice or a site-specific assessment.

Security requirements can vary considerably depending on the property, its use, its location, existing systems and other circumstances. Where appropriate, we recommend arranging a site survey or speaking to a member of our team before making decisions about a security system.

3.3

We may change, update or remove Website content at any time without notice.

3.4

We do not guarantee that all information on the Website will be complete, accurate or suitable for every individual circumstance.

3.5

Where the Website refers to products, manufacturers, technologies, accreditations or third-party services, these references are provided for information and may be subject to change.

4. Website availability and security

4.1

We aim to keep the Website available and operating correctly, but we do not guarantee that it will always be available, uninterrupted or error-free.

4.2

The Website may occasionally be unavailable because of maintenance, updates, technical problems, hosting issues, internet or communications failures, or circumstances outside our reasonable control.

4.3

We take reasonable steps to protect the Website and our systems. However, no website or internet transmission can be guaranteed to be completely secure.

4.4

You should take appropriate steps to protect your own devices and systems, including using suitable security software and keeping your software and operating systems up to date.

5. Intellectual property

5.1

Unless stated otherwise, we own or have the right to use the intellectual property appearing on the Website.

This includes, but is not limited to:

• our name and branding;

• logos and trade marks;

• text and written content;

• photographs and images;

• graphics;

• page layouts and design;

• videos;

• documents and downloadable materials; and

• other Website content.

5.2

You may view and use the Website for your own personal or internal business purposes.

5.3

You must not, without our prior written permission:

• copy substantial parts of the Website;

• reproduce or republish our content;

• modify or adapt our content;

• use our branding, logos or trade marks;

• sell or commercially exploit our content;

• create derivative works from our content; or

• distribute our content as part of another website, publication or service.

5.4

Nothing in these Terms transfers ownership of our intellectual property to you.

6. Links to other websites

6.1

Our Website may contain links to websites or services operated by third parties.

6.2

These links are provided for convenience and information only. We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or terms.

6.3

The inclusion of a link does not necessarily mean that we endorse or recommend the third-party website, product or service.

6.4

You should review the privacy policy and terms of any third-party website before using it or providing personal information.

7. Contact forms and information submitted to us

7.1

If you contact us through the Website, including by using a contact or enquiry form, you should provide information that is accurate and not misleading.

7.2

Information submitted through the Website will be handled in accordance with our Privacy Policy.

7.3

Submitting an enquiry through the Website does not automatically create a contract between you and us.

Any quotation, installation, maintenance, monitoring or other service agreement will be subject to the applicable terms and conditions provided to you.

8. Our services

8.1

Information about our services on the Website is provided for general information.

Our services may include, among other things:

• intruder alarm systems;

• CCTV systems;

• door access systems;

• security monitoring;

• fire detection systems; and

• associated installation, maintenance and support services.

8.2

The availability and suitability of particular products, systems and services will depend on the individual circumstances of each project.

8.3

Any specific quotation or agreement provided by us will set out the relevant scope of work, products, services, prices and applicable terms.

8.4

Nothing on the Website constitutes an offer that is automatically binding on us or creates a contract for the supply of goods or services.

9. Our liability

9.1

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

This includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.

9.2

Where you are a consumer, nothing in these Terms affects your statutory rights.

For example, where you enter into a contract with us for goods or services, your legal rights under applicable consumer law continue to apply.

9.3

We are not responsible for loss or damage resulting from your use of the Website where that loss or damage is caused by circumstances outside our reasonable control, subject always to any liability that cannot legally be excluded or limited.

9.4

We are not responsible for the content, availability, security or operation of third-party websites or services linked to from our Website.

9.5

Nothing in these Website Terms limits or excludes any rights or remedies you may have under applicable law.

10. Events outside our reasonable control

10.1

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include, for example:

• failures of telecommunications or internet services;

• power failures;

• technical or hosting failures;

• cyber incidents affecting third-party infrastructure;

• severe weather;

• natural disasters;

• fire;

• industrial disputes;

• government action;

• changes in law or regulation; or

• other circumstances that could not reasonably have been prevented or anticipated.

10.2

This section does not affect any rights you may have under applicable law or any separate contract with us.

11. Privacy and cookies

11.1

Our collection and use of personal information is explained in our Privacy Policy.

11.2

Our Website may use cookies and similar technologies. Where required by law, we will ask for your consent before using non-essential cookies or similar technologies.

11.3

Further information about the cookies and similar technologies used on the Website can be found in our Privacy Policy and, where applicable, our cookie settings.

12. Changes to the Website

12.1

We may change, update, suspend or withdraw all or part of the Website at any time.

12.2

We may also change the information, services, products, images and other content displayed on the Website.

12.3

We will not be responsible for any loss resulting solely from the Website being temporarily unavailable or from content being changed or removed, subject to any rights that cannot legally be excluded.

13. If part of these Terms is not enforceable

13.1

If any part of these Terms is found to be unlawful, invalid or unenforceable, that part will be treated as removed or modified to the minimum extent necessary.

13.2

The remaining provisions will continue to apply.

13.3

If we do not immediately enforce a right under these Terms, this does not mean that we have waived that right.

14. Governing law and jurisdiction

14.1

These Terms are governed by the laws of England and Wales.

14.2

If you are a consumer, you will retain any mandatory protections provided by the law of the country in which you live that cannot legally be excluded.

14.3

Subject to the above, the courts of England and Wales will have jurisdiction over disputes relating to these Terms and your use of the Website.

15. How to contact us

If you have a question, comment or concern about the Website or these Terms, please contact us:

​

Crime Detection Systems Limited
47 Lymington Bottom
Four Marks
Alton
Hampshire
GU34 5AH

Telephone: 01420 564302
Email: sales@cdsalarms.co.uk

Company number: 03029932

Last updated: 24th September 2026